This policy is updated from time to time. The latest version is published on this page.
If you have any questions about this policy, please email email@example.com or write to Riordan Jewellers Ltd, 88 Fleet Road, Fleet, Hampshire, GU51 4PA.
We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website.
We also collect information to better understand how visitors use this website and to present timely, relevant information to them.
What data we gather
We may collect the following information (some of these only apply when using the 'Contact Us' form or through joining our mailing list):
Website data useage
Contact information including email address and phone number
Other information relevant to client enquiries
How we use this data
Collecting this data helps us to understand what you are looking for from the company, enabling us to deliver improved products and services. This information is only ever used by ourselves and will never be disclosed to or sold on to anyone else.
Specifically, we may use data:
For our own internal records
To improve the products and services we provide
To analyse how the website is used and areas for improvement
To contact you in response to a specific enquiry
To send you promotional emails about products, services, offers and other things we think might be relevant to you
Cookies and how we use them
What is a cookie?
A cookie is a small file placed on your computer's hard drive. It enables our website to identify your computer as you view different pages on our website.
Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable companies to see information like how many people use the website and what pages they tend to visit.
Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions.
Test content on our website. For example, 50% of our users might see one piece of content, the other 50% a different piece of content.
To recognise when you return to our website. We may show your relevant content, or provide functionality you used previously.
Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.
However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.
To learn more about cookies and how they are used, visit All About Cookies.
Controlling information about you
When you fill in a form to subscribe to our newsletter on our website, you will:
Opt-in to receive marketing communications from us by email.
When you fill in a contact form with an enquiry on our website, you will:
Give us consent to allow us to contact you by email, telephone or text message regarding your enquiry
If you have agreed that we can use your information for marketing purposes, you can change your mind easily, via one of these methods:
Send an email to firstname.lastname@example.org.
Write to us at: Riordan Jewellers Ltd, 88 Fleet Road, Fleet, Hampshire, GU51 4PA.
Click the ‘Unsubscribe’ option found on any of our email newsletters
We will never lease, distribute or sell your personal information to third parties.
Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998.
We will always hold your information securely.
To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards.
We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998.
This website (www.riordanjewellers.com / www.riordanjewellers.co.uk) is intended to provide information about Riordan Jewellers Ltd, the services which we offer, and examples of such work. It is subject to change without notice.
All designs and pictures on this website are the property of Riordan Jewellers Ltd and are not to be copied or re-posted without the full and express permission of Riordan Jewellers Ltd. Photographs on the website of pieces of jewellery we have made for customers or repaired are stated as such within our ‘Jewellery Gallery’ section. No personal information or details of the customer are given. However, should you have issue with such a picture being used then please contact us at email@example.com or write to us at Riordan Jewellers Ltd, 88 Fleet Road, Fleet, Hampshire, GU51 4PA.
Any unauthorised use of this website is expressly forbidden and may be subject to a claim for damages, or be considered a criminal offence.
Any information provided on this website, such as advice on cleaning jewellery, is to be undertaken at the website user’s risk and Riordan Jewellers Ltd cannot be held responsible for any actions taken or damage caused. It is the responsibility of the website user to ensure that any information, services or products used meet their own requirements and Riordan Jewellers Ltd shall not be held responsible for this.
Riordan Jewellers Ltd endeavours to make sure that all information on this website is kept up-to-date and accurate, but it makes no guarantees or warranties of any kind as to the timeliness, accuracy, completeness, availability or suitablity of any of the information, products or services contained in this website or of the website itself. It is at the website user's risk should they place any reliance upon said information. The website user also recognises that errors or inaccuracies of information may be present in said information and Riordan Jewellers Ltd will not be liable for such errors and inaccuracies.
Every endeavour will also be made to ensure that the website is available and running properly. However, should technical difficulties arise and the website become temporarily unavailable then Riordan Jewellers Ltd will not be held responsible or liable for this.
This website may contain links to external websites, such as Facebook. All external websites are not under the control of Riordan Jewellers Ltd and so Riordan Jewellers Ltd cannot guarantee the content of such websites or their availability. Any links to external sites on this website does not imply endorsement by Riordan Jewellers Ltd and are there to provide further information only.